Privacy Policy

1. Introduction

Welcome to SocietyKart ("we," "us," or "our"). SocietyKart is owned and operated by Pranshul Enterprises, a registered entity based in Pune, Maharashtra, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Platform").

By accessing or using our Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

a) Personal Information

When you register, place orders, or contact us, we may collect:

• Full name and contact details (email, phone number)
• Delivery address (society name, flat/house number, city, state, pincode)
• Payment information (processed securely via third-party payment gateways)
• Order history and preferences

b) Device & Usage Information

• Device type, operating system, and browser information
• IP address and approximate location
• App usage patterns, pages visited, and interaction data
• Push notification tokens

c) Seller Information

If you register as a seller, we additionally collect:

• Business name, owner name, and business address
• FSSAI license number and GST number (if applicable)
• Bank account or UPI details for payment settlements

3. How We Use Your Information

• To create and manage your account
• To process and deliver your orders
• To communicate order updates, delivery status, and promotional offers
• To improve our services, app experience, and customer support
• To detect and prevent fraud or unauthorized activities
• To comply with legal obligations

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• Delivery partners — to fulfill your orders (name, address, phone)
• Payment processors — to process transactions securely
• Sellers — order details necessary to prepare your items
• Service providers — analytics, cloud hosting, and communication services
• Legal authorities — when required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes (fraud prevention, dispute resolution, enforcing agreements).

7. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Delete your account and associated data
• Opt out of promotional communications
• Withdraw consent for data processing

To exercise any of these rights, contact us at societykart.pune@gmail.com.

8. Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our Platform constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: